Malayan Banking Bhd (Maybank) has reassured that its systems remain secure and all its customers’ information is fully protected amid alleged claims that its Maybank2u database was published on a dark web forum.
“Nevertheless, we take these security concerns very seriously and continue to monitor and ensure our data is protected at all times,” it said on its official account on X today.
Maybank, the largest bank by assets in the country, said that with the various fraud countermeasures put in place, including the use of Secure2U to authenticate transactions and the cooling-off period enabled for high-risk transactions, its customers’ online transactions continue to be protected.
“We would like to remind our customers to remain vigilant and protect their information.
“Please keep your User ID, password, and personal details safe, and be cautious of malware, WhatsApp messages, phishing sites, and phone calls requesting your credentials,” it added.
Online platform Lowyat.Net reported earlier today that a database claiming to contain up to 22 million records of customers allegedly belonging to the bank was put up for sale on a popular dark web marketplace.
“The uploader was ‘asking’ for US$18,000 (RM84,100) in Tether/Bitcoin for the database, allegedly containing among other things the names and passwords of customers,” it added.
- Bernama
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