BODY LANGUAGE

 

The term body language refers to all non-verbal methods of communication. Non-verbal are any messages that people send without using words. Body language includes facial expressions, gestures, postures and other movement-based signals. Body language is typically combined with verbal messages to communicate clearly and effectively. In many situations, body language is one of the more crucial elements of communication. Some specific types of body language include:

• Facial expressions like smiling, frowning or rolling your eyes.
• Hand gestures like waving, beckoning someone to come closer or counting on your fingers.
• Postures like slumping, sitting up straight or leaning away from someone.
• Other types of signals like shrugging, clapping or shaking someone’s hand.

Body Language In The Workplace.

Body language can communicate a variety of messages in the workplace. You use body language as both your private and public communication. Every time you have a conversation with a coworker, present in a meeting or introduce yourself to a customer, you are almost certainly using some kind of body language.

Body language can communicate several important messages during a workday. Importantly, body language conveys someone’s level of interest or focus. If someone makes eye contact with you, nods when you speak or leans toward you while you are talking, you likely have their full attention. If someone is leaning back in their chair, constantly looking away from you or fidgeting their fingers, they might be bored or distracted. Observing and interpreting these messages are beneficial if you need to gauge how an individual or a team responds to your ideas or suggestions.

Understanding body language in the workplace can affect the entire team’s productivity and relationships. If you can interpret body language accurately, you increase your skills as a professional communicator. While you work to improve your understanding of body language in the workplace, it is important to consider some key facts about body language.

The context is a crucial part of interpreting body language. Certain actions can mean very different things depending on the person and the situation. Crossed arms can be a sign of frustration or discomfort. However, for some, they can also show confidence or a casual attitude. The more familiar you are with your employers, coworkers or clients, the more easily you will read their unique body language.

A benefit to understanding body language in the workplace is your ability to interpret messages that are not communicated out loud. Non-verbal messages can reinforce or contradict the words someone says. A co-worker might say “I agree with you completely” while subtly shaking his head. A client might say “I am really not interested” while leaning forward in their chair. These mixed messages are sometimes inconsequential but they also have the attentional to give you some valuable insight into what another person is thinking.

Using Body Language Well.

There are several ways you can use body language to your advantage in the workplace. Your body language can influence the way others respond to you. It can also impact how they perceive you and your intentions. Being highly aware of your own body language can influence your productivity and reputation in your workplace. Body language has the potential to improve honesty, conflict resolution and the working relationship of a team. If you pursue proficiency in reading and interpreting body language, you can make yourself more valuable to your employer and coworkers.

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