In response to the news that budget airline MYAirline has suspended operations, fellow operators AirAsia and Batik Air are offering assistance to affected passengers.
In a statement today, AirAsia announced a special 50 percent discount on base fares exclusively to MYAirline passengers with confirmed flight bookings to and from Kuala Lumpur, Langkawi, Penang, Tawau, Kota Bharu, Kuching, Kota Kinabalu, Kota Kinabalu-Tawau, Don Mueng-Bangkok, Suvarnabhumi-Bangkok from today until Nov 30.
The 50 percent base fare is for a one-way fare excluding airport tax, Mavcom fee, fuel surcharge and other applicable fees.
To redeem this offer, affected passengers can present their confirmed MYAirline flight bookings at AirAsia Sales Counters at KL Sentral in Kuala Lumpur, Kuala Lumpur International Airport (Terminal 2) in Sepang, Langkawi International Airport, Penang International Aiport, Sultan Ismail Petra Airport (Kota Bharu), Kuching International Airport, Tawau Airport, Kota Kinabalu International Airport, Don Mueng International Airport, and Suvarnabhumi Airport in Bangkok.
In making the announcement, AirAsia Aviation Group Limited Group CEO Bo Lingam said that they deeply empathise with all affected MYAirline passengers and their staff.
“We understand the stress and disruption this situation has caused and hope that this 50 percent discount will assist affected passengers in making new travel arrangements, making full use of our extensive flight network to all key destinations,” he said.
He also added that the company would consider hiring eligible and qualified individuals from MYAirline and encouraged affected MYAirline staff to reach out.
Batik Air is also offering discounts on fixed fares on selected routes. Its one-way inclusive special fares cover Penang (RM129), Langkawi (RM159), Kuching (RM199), Kota Kinabalu (RM299), as well as Bangkok (Don Muang).
Affected passengers are required to attach a copy of their MYAirline tickets and make the booking through email at mya@batikair.com.my.
Lion Group and Batik Air group strategic director Chandran Rama Muthy said in a statement that passengers can avail themselves of these special fares for travel up to Nov 30.
He added that seats are also subject to availability. - Mkini
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