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Tuesday, April 18, 2023

Batik Air demands removal of products from airasia Super App

 

Batik Air had threatened ‘legal redress’ if airasia Super App failed to comply with its demand to remove its products and services. (Facebook pic)

PETALING JAYA: Batik Air is demanding airasia Super App immediately remove and delete all the airline’s products and services on the platform, adding it has never given its consent for them to be placed on the app.

The airline claimed that airasia Super App had acted in an “unauthorised manner” by selling the airline’s and Super Air Jet’s flights on the app, The Edge reported.

“We wish to notify the public that Batik Air Malaysia, and all the airlines within the Lion Air Group, namely Lion Air, Batik Air Indonesia and Wing’s Air, and Super Air Jet have not given any consent for airasia Super App to include their services in the airasia Super App,” it was quoted as saying.

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Batik Air also threatened “legal redress” if airasia Super App failed to comply.

Earlier today, Malaysia Aviation Group Bhd managing director Izham Ismail said it had filed an injunction to stop the low-cost carrier from selling Malaysia Airlines tickets on the app.

Izham said the group had not been able to reach a commercial agreement before this, yet the airasia Super App “continued to sell our inventory”.

The app came under the spotlight after transport minister Loke Siew Fook ridiculed his predecessor, Wee Ka Siong, for using it to check the prices of Malaysia Airlines flights from Kuala Lumpur to Tawau, Sabah.

Loke said the MCA president should have used the Malaysia Airlines mobile app or website to check on its ticket prices rather than a third-party app.

The pair were engaged in a back-and-forth yesterday over the high airfares for domestic flights after Wee claimed that a Malaysia Airlines economy class return ticket from Kuala Lumpur to Tawau on April 20 would cost RM3,138. - FMT

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