MAG confirms injunction filed against AirAsia over MAS ticket sales

 

Malaysian Aviation Group (MAG) has confirmed that an injunction has been filed to stop AirAsia from selling Malaysia Airlines tickets.

Its group managing director, Captain Izham Ismail, said MAG filed the injunction as it could not reach a commercial agreement prior to this, and AirAsia continued to sell the group’s inventory.

He said the injunction was filed in 2022, and the hearing was scheduled for August this year.

Yesterday, Transport Minister Anthony Loke revealed that Malaysia Airlines was seeking an injunction to stop the Airasia Super App from offering the airline’s flight tickets for sale and was informed about price discrepancies.

Izham said AirAsia had bought seats from aggregators and consolidators, although the low-cost airline has been legally recognised as an online travel agency (OTA).

“Aggregators and consolidators in this context is Kiwi.com which is not our partner, and they take the inventories from their partners.

“All airlines want to work with OTAs, aggregators and travel agents, but you must have a commercial agreement first because OTAs will make a markup and after-sale services are key issues that need to resolve before committing.

“These issues have yet to be resolved,” he said at a press conference during MAG’s 2022 Annual Performance media briefing today.

Izham said 60 percent of inventories were being sold directly from MAB websites, 20 to 30 percent through travel agents and five percent from ticketing offices, and 12 percent from OTAs.

- Bernama