Following a recent ruckus at the Kuala Lumpur International Airport that saw a cabinet minister alleging immigration officers of being corrupt, the cabinet earlier today agreed to introduce several changes at the country's entry points.
According to Home Minister Saifuddin Nasution Ismail, the decision on whether an incoming traveller should be denied entry will now be made by a senior Immigration Department officer of Grade 41 and above.
Previously, the power to make such decisions was held by Grade 29 officers stationed at airports and other entry points.
Saifuddin said the cabinet also gave its nod to the ministry's suggestion to set up a help desk at entry points, where multilingual officers will be stationed to assist travellers who face difficulty communicating with authorities.
[More to follow] - Mkini
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