Mothers (from left) Che Surin. Lim and Shanthi had relied on their Genneva Malaysia income as gold traders to feed their families. — Picture by Choo Choy May
“My son will ask ‘Ma, kenapa tak bawa keluar? Lama tak jalan-jalan’ (Ma, why haven’t you taken me out? Long time since we’ve gone out),” the 32-year-old banker-turned-gold-seller told The Malaysian Insider earlier this week, as city dwellers began their annual rush home to celebrate the Muslim holiday.
“I don’t know what to say... I only have RM1,000 to RM2,000 in my bank account,” the mother of two young children — her younger child, a girl, is two years old — and the sole breadwinner in the family added, her voice sounding thick as she fought to prevent a sob from escaping.
Che Surin is among the 60,000-plus sellers and buyers who have been left nearly broke after Bank Negara raided the firm and seized 200kg of gold bullion estimated to be worth a whopping RM40 million from Genneva Malaysia's premises in Jalan Kuchai Lama here on October 1.
The gold bars stacked up in a Genneva Malaysia office before the October 1 Bank Negara raid. — Picture courtesy of Che Surin Jusoh
It has been reported that the scheme operated by Genneva offered extremely high returns of up to 24 per cent per annum.
How the scheme worked was the gold was priced at between 18 per cent and 20 per cent above market rate, and purchasers were paid guaranteed monthly returns of about three per cent. The physical gold was not passed to the buyer and the company would buy back the investment after the end of the contract period.
This meant that the customer’s return on investment appeared to have been funded by the principal capital put into the scheme which was above the market rate for gold.
Bank Negara has also frozen Genneva Malaysia’s accounts, cheques and other assets, on suspicion the company violated various banking and financial laws which include taking deposits without giving gold in return, money laundering, evading taxes, appointing agents without licence, failing to file statutory documents, and misrepresenting itself as an investment firm and giving false descriptions on its business after several people lodged complaints with the police.
The central bank’s actions sparked an immediate outcry from the 6,000 salesmen contracted to sell and buy back gold from Genneva Malaysia who have rallied to the company’s defence and its 60,000 customers from all walks of life, including professionals from the banking industry like Che Surin, pensioners, students, and The Malaysian Insider understands politicians and various foundations that have been working to fund charities like orphanages.
Bank Negara has yet to press charges against the company’s directors.
Dr Mahathir launched Genneva Malaysia on December 15, 2010. — Picture courtesy of Shereen Lim
The Malaysian Insider understands that Putrajaya is well aware of the potential political fallout but there is concern that a bailout of any kind would involve several billion ringgit and would be a moral hazard.
For Che Surin who had worked for three banks before signing up with Genneva Malaysia in February last year, the company’s unusual business operations had proved to be a godsend when she encountered financial woes two years ago which put her in what she called “ my dark summer of 2010”.
“I could not pay my bills then,” she said.
The round-faced tudung-clad woman recounted that she was initially sceptical of Genneva Malaysia when her bank customers sung its praises to her.
“When I joined, I was not 100 per cent convinced,” she said, but related that she dabbled in trying out the buying-and-selling back the gold scheme over a five-month period before becoming confident that it could work.
What truly sold her on the Genneva idea was the public endorsement campaigns headlined by dignitaries like Deputy Finance Minister Datuk Donald Lim and former Prime Minister Tun Dr Mahathir Mohamad who had encouraged Malaysians to buy gold instead of putting their faith in paper money during his speech at the syariah-compliant company’s launch on December 15.
Despite the action taken by authorities in Singapore and Malaysia, Che Surin and three other Genneva Malaysia contractors — what the company designates as its salesmen — told The Malaysian Insider that they strongly believe the company management had acted above board.
They bristle with indignation that the company is a Ponzi scheme or a get-rich-quick scheme despite the exceptionally high returns which many government officials and critics have pointed out was too good to be true.
“We are not investors. That’s the misconception,” said 54-year-old retiree Shereen Lim, who pointed out that Genneva Malaysia’s management had published advertisements in all the mainstream dailies, including the vernacular newspapers, to educate the public on what it was last March, following Bank Negara’s advice after its last audit and dialogue session with the company.
Another pensioner, who only wanted to be known as Othman, 62, agreed.
The former construction contractor and father of four said Genneva Malaysia’s Wealth-Sharing Platform had helped him continue to support his family, including paying for his 22-year-old son’s studies in the US, and to care for his 88-year-old mother who is bedridden in Butterworth.
“Now, nothing left with no ‘hibah’, commission and gold stuck with BNM after the raid,” said Othman, tall and thin with a head full of greying hair.
“Hibah”, an Arabic word meaning “gift”, was what was paid out monthly to customers, said Shanthi Masilamoney, 44, who has been supporting her sickly elderly parents and 16 adopted children in addition to the two she gave birth to, on the lucrative income she derived as a Genneva Malaysia gold trader over the past two years.
Shanthi declined to specify her earnings during the Genneva boom years, but said it enabled non-executive wage earners like her to be able to “own and drive a CEO’s car” while providing her the luxury of time with her family.
Timber exporter-turned-gold trader Shereen Lim with 5kg of gold bullion estimated to be worth RM1 million at the time of purchase (1kg
Lim estimated the company’s daily business turnover at RM2 billion, before the banking and financial institution regulator iced Genneva’s operations.
The four traders said they had been pushing Putrajaya to set up a regulating body for gold trading and still hope the government can fulfil its promise after the Cabinet discussed setting up a task force to do so.
“We want regulation so we won’t have to worry about the grey areas that anytime they can come and raid us, like now,” said Lim.
But in the immediate term, they want the federal government to remove its lock-down on the company.
“We want Bank Negara to release Genneva Malaysia and the 200kg seized gold bullion so the company can fulfil obligation to customers who have paid for the gold,” Lim said.
“Release all the cheques issued by Genneva Malaysia before October 2 to be cleared,” Shanthi cut in.
“Unfreeze Genneva Malaysia’s account,” piped Che Surin, who said she had some RM250,000 worth of gold bullion stuck in Bank Negara’s vaults.
The federal government, however, has indicated that it is unlikely to acquiesce to the gold traders’ requests.
Deputy Finance Minister Datuk Awang Adek Hussin had told Parliament on October 23 that Genneva Malaysia’s liabilities exceeded its assets and that showed the company was unable to pay returns to its investors.
Awang Adek said it will not be possible for Bank Negara, which is considering what appropriate action to take against Genneva Malaysia, to pay back the company’s customers the value of their investments.
“At first, some got a return of two per cent a month, but this was wrong. We cannot say the investors were blameless, they invested and there were risks.
“The company was really to be blamed. Where is there a scheme that can give such good returns, if it’s too good to be true, then it’s not true,” he was quoted as saying by state news agency Bernama.
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