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Saturday, August 27, 2011

Palanivel to look after Public Complaints Bureau

The newly appointed MIC minister says the Public Complaints Bureau has a critical and serious role to play in government administration.

KUALA LUMPUR: The newly appointed Minister in the Prime Minister’s Department G Palanivel has been given the Public Complaints Bureau (PCB) portfolio.

Speaking after a thanksgiving dinner at the MIC headquarters last night, Palanivel, who is also MIC president, said the Malaysian Administrative Modernisation and Management Planning Unit (Mampu) and the National Institute of Public Administration (Intan) are also included in his new portfolio.

“I will also be in charge of a special functions unit. However, I can only reveal details about the unit in two weeks’ time as I’m still adjusting to my new role,” said Palanivel.

Last month, Prime Minister Najib Tun Razak announced that Palanivel, the then Plantation Industries and Commodities Deputy Minister, would be made a full minister during the MIC annual general meeting.

He was sworn in on Aug 9.

Palanivel said he went for a briefing session on PCB functions and found out that the bureau receives about 14,000 complaints yearly on various issues.

“So I need to do a lot of study on it. For example, I need to identify which are the serious complaints so that I can look into them as the minor ones can be handled by the officers ,” said Palanivel.

He added that he was also considering ways to improve its current outreach programme to allow more people to come forward with their grouses.

When said that the PCB was handled by a deputy minister (T Murugiah) previously, Palanivel retorted, saying although it was handled by Murugiah then, the bureau itself was under the purview of a fellow minister, Koh Tsu Koon.

“And it (PCB) still has a serious and critical role (to play). I still need advice from Najib on how to go about it,” he said.

Meanwhile, asked on his performance as the MIC supremo so far, Palanivel said that he is a good leader.

“I’m a good leader as I’m good to all… just dealing with some minor distractions,” said Palanivel without elaborating.

In December 2010, its then long-serving party president S Samy Vellu stepped down to make way for Palanivel to helm the Barisan Nasional component party.

Since then, Palanivel has embarked on an amnesty programme, allowing former members to be reinstated and defunct party branches revived in a bid to unite the Indian community under the MIC flag.

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