Apad orders probe into bus driver who was rude to passenger

 

Screenshots from a viral video showing the driver of a stage bus in Johor being rude to a female passenger.

KUALA LUMPUR: The Land Public Transport Agency (Apad) has ordered a bus company, which employed a driver who was rude to a female passenger, to conduct further investigations to ensure a similar incident does not occur again.

Considering the seriousness of the incident, Apad said in a statement today that the company had suspended the bus driver in question.

“Apad once again would like to emphasise its position that it will never compromise with any land public transport service operator or driver who undermines the public’s trust in land public transport services,” it said.

Apad issued the statement following the incident in which a public service bus driver was rude to a passenger in Johor Bahru.

In a 50-second video clip of the incident, which went viral on social media recently, the driver of a stage bus appeared to be rude to a female passenger before ordering her off the bus.

Apad reminded companies to monitor the performance of their drivers in ensuring the safety of passengers and other road users.

It also warned all service operators and drivers to always practise professional and prudent work ethics.

“Any complaints about public transport services can be sent through the official channel provided by the company or government,” it added. - FMT