Humility is not cited as often as
some other character traits in the leadership literature, but many of us have
either experienced or heard stories of egocentric, arrogant leaders who have
soured the company culture and driven valuable employees to under-perform or
leave. Humility
might not be the first quality that comes to mind when you think of leadership
skills, but studies are showing that it is one of the most vital
characteristics of successful leaders.
Since not all leaders read or go by
the same leadership guide book, you need to look at your values and see what is
the most important way to lead and to motivate employees for greater productivity.
Humble leaders may sometimes fly under the radar and be passed over when it
comes to hiring or promotion.
In its
broadest sense humility is defined as, 1) self-awareness, 2) appreciating the
strengths and contributions of others, and 3) openness to new ideas and
feedback regarding one’s performance. Leaders who are humble have a better
grasp on organizational needs and make better informed decisions about task
performance.
Contrary to popular opinion, humility is not a
sign of weakness - it is a sign of strength. Great leaders know who they are;
they know what they want; and they believe in their ability to achieve their
goals. At the same time, great leaders understand that they cannot achieve
their goals on their own - that they rely on others to accomplish what they
cannot do themselves.
Researchers
confirms that humble leaders are more effective. Admitting you do not
have all the answers creates opportunities for learning and builds trust,
establishes credibility and provides an example of how to deal with
uncertainty. Being humble does not mean being a fool.
You can use
humility to be more effective in the following seven ways:-
BE OPEN TO OTHERS' OPINION
Humble leaders seek input from
others to ensure they have all the facts and are making decisions that are in
the best interest of the team. No one person has all the answers. If you think
you do, then it is probably time to reassess.
Every person wants to work
for people who value their opinions rather than ignore or dismiss them.
Effectively, humble leaders are comfortable asking for input and can just as
easily be decisive when the situation dictates.
BE HUMBLE
Leaders often do not
see the true value of their charges, especially the general workers. But when
leaders are humble, show respect, and ask how they can serve employees as they
improve the organization, the outcomes can be outstanding. And perhaps even
more important than better company results, servant leaders get to act like
better human beings.
TEND TO OTHERS’ NEEDS
Team performance is typically much
higher when team members believe their leaders are truly looking out for their
best interests. That does not mean hand-holding, but it does mean caring about
the environment in which your team is working and ensuring that they have what
they need to do a good job.
While intelligence and skill
are typically good predictors of team performance, the quality of humility
- especially in a team’s leadership - can be a better performance
predictor.
ADMIT MISTAKES
It is tough to be more transparent
and open–even those who consider themselves humble do not want to look like
they have messed up. But as human beings, we all make mistakes. When you are
willing to share your own missteps, and how you dealt with and recovered from
them, you earn trust from your team.
It does not mean that people
need to be willing to fall on a sword. But we should own up to what we did.
Sometimes it is good to share that with others - that we are not infallible.
ACCEPT AMBIGUITY
Many leaders want to control
everything. But some things cannot be known upfront or beforehand. You have to
know when to take charge - or when to let go and not try to force everything to
go your way.
Sometimes, it is important
to admit that you do not know the best answer, and wait until you have the best
information to make a decision or change.
SELF-REFLECT
Like many leadership skills,
humility may not come easy to everyone. That’s why it is important to engage in
self-reflection.
One of the most powerful
tools is to write in a journal. By chronicling what went well during your
interactions or what you could have handled better, you can enhance your
perspective and learn from your actions. There is always room for improvement.
LET PEOPLE DO THEIR JOBS
Micromanaging kills morale - and it
is not very humble. Choose good people, train them, then get out of the way and
let them do their job. It can take humility to admit that your way is not the
only way or even that some people are better at certain roles than you. The
humble leader accepts these truths and allow the strengths of others to work
for the good of the team or organization without interference.
When
leaders are demonstrating these behaviors - self-awareness, perspective,
openness to feedback and ideas, and appreciation of others - employees will be
happier in their job and can actually perform at a higher level. There is a
definite association between the humble leadership behaviors and those
outcomes.
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