KUALA LUMPUR – Malaysia Airports Holdings Berhad (MAHB) it is in the midst of stabilising the critical passenger-facing systems at the Kuala Lumpur International Airport (KLIA).
The airport operator has deployed 500 staff to assist passengers on the ground while systems are being stabilised.“All the critical passenger-facing systems at the KLIA second terminal and klia2, including the Flight Information Display Systems (FIDS), are fully functioning.
“Passengers are also encouraged to check-in via the respective airlines’ mobile app or website,” said MAHB in a statement today.
MAHB also said relevant stakeholders such as the Civil Aviation Authority Malaysia (CAAM) and the representatives of airlines operating at KLIA, including the Airline Operators Committee (AOC) chairman have been briefed on the latest progress, updates and mitigation plans.
KLIA’s internet connection and flight check-in systems have been disrupted at both terminals since last night and are affecting several airport systems such as WiFi connection, flight information display, check-in counters and baggage handling systems.
The disruption is expected to continue throughout the day.
MAHB had earlier advised travellers flying out of KLIA to be at their respective terminals at least four hours ahead of departure to avoid missing their flights.
Despite the disruption, MAHB said its teams are working round the clock to rectify the problem and minimise the inconvenience to passengers.
Passengers are also advised to contact the company’s Airport CARE Ambassadors or call 03-8776 2000 if they require more information regarding flight details.
Airport operator says 20 flights delayed at KLIA, mobile app down
KUALA LUMPUR – As many as 20 flights scheduled to depart from the main Kuala Lumpur International Airport (KLIA) were delayed this morning due to a massive disruption of its systems, Malaysia Airports Holdings Berhad (MAHB) said today.
The country’s main airport operator announced the delay for 20 flights from six airlines including Malaysia Airlines, All Nippon Airways, Malindo Airways that affected domestic and international travel.
Malaysia Airports✔@MY_AirportsUPDATE: Meanwhile, at KLIA Main Terminal, as at 10.30am, there are 20 flights delayed. They are:
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The twenty flights delayed include flights bound for Narita, Japan; Guang Zhou, China; Yangon, Myanmar; Perth, Sydney and Melbourne, Australia; Denpasar and Jakarta, Indonesia; London, United Kingdom; Chennai, India; Dacca, Bangladesh; Koh Samui, Thailand; Heathrow, London; Dubai and Hong Kong.
The full list of flight destinations is available on Malaysia Airports Twitter and Facebook pages.
MAHB also announced that its MYairports mobile application is currently unserviceable as a result of the temporary systems disruption at both terminals of the airport.
It advised travellers to approach airport staff for further information or assistance if needed.
MAHB had earlier advised travellers flying out of KLIA to be at their respective terminals at least four hours ahead of departure to avoid missing their flights.
Despite disruption MAHB said it teams working round the clock to rectify the problem and minimise the inconvenience to passengers.
Passengers are also advised to contact the company’s Airport CARE Ambassadors or call 03-8776 2000 if they require more information regarding flight details.
KLIA’s internet connection and flight check-in systems have been disrupted at both terminals which started last night and is affecting several airport systems such as the WiFi connection, flight information display, check-in counters and baggage handling systems.
The disruption is expected to continue throughout the day.
– Malay Mail
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