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Friday, August 23, 2019

Systems disruption continues at KLIA



The systems disruption, which among others, caused flight delays, still persisted at the Kuala Lumpur International Airport (KLIA) today.
The airport operator Malaysia Airports said their team was still in the midst of stabilising the system at 6am today.
Passengers have been advised to reach the airport at least four hours before their flight departure time.
The disrupted connection, which started on Wednesday night, affected key airport systems such as WiFi connection, Flight Information Display System (FIDS), check-in-counters and the Baggage Handling Systems (BHS).

Malaysia Airports said to mitigate the situation, all 38 remote bays at KLIA main terminal had been utilised to cater to aircraft that are not able to proceed to the scheduled gates as they are still being occupied.
Four additional buses were also provided, as well as ground handling services for the airlines to facilitate passenger movements between the remote bays and the terminal.
“We had also extended the operating hours at all our other airports nationwide last night to cater to the delayed departing flights from Kuala Lumpur,” it said.
As at 10pm last night, 68 delayed flights were reported.
Malaysia Airports said they had also provided free parking for all passengers who parked at KLIA main terminal (Block A, B, C and D) until 6am today as many had encountered delays of arrival flights.
“We deeply regret the inconvenience caused to all passengers,” said Malaysia Airports.
- Bernama

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