CORONAVIRUS | The Express Rail Link Sdn Bhd (ERL) announced that it would be temporarily suspending all its rail services for the duration of the current extended period of the movement control order (MCO).
The suspension, which will take effect tomorrow (Saturday, April 4), comes after a massive reduction in the number of its daily users.
"The Covid-19 pandemic has completely halted all air travel and closed almost all offices and services, resulting in virtually no air travellers and limited commuters using ERL services.
"Ridership for the KLIA Ekspres has decreased even further, especially in the past eight days, to very low numbers," ERL said in a statement today.
It added that in order to ensure that ERL can continue to provide services to all its passengers once the MCO is lifted, the company has consulted with the relevant authorities and decided to temporarily suspend its services for this period.
"The temporary suspension of ERL services in Kuala Lumpur is reflective of similar unfortunate circumstances in many countries, it added.
Other dedicated air and rail service operators that have currently suspended their services are the City Airport Train in Vienna, Rhonexpress in Lyon, Gatwick Express in London, Gautrain in Johannesburg and Airport Express Line in New Delhi.
ERL apologised for the inconvenience caused and advised passengers to make alternative arrangements for their transportation.
Passengers can submit any unused tickets for a refund through ERL’s Customer Enquiry. This office can be contacted at 03-2267 8000 (8.30am to 6pm, Monday to Friday); through www.KLIAekspres.com or the KLIA Ekspres Facebook. - Mkini
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