Deputy Home Minister Datuk Nur Jazlan Mohamed said a study on safety conducted by an independent consultant, Frost & Sullivan, last year, found that only 10% of the public believed that the crime rate had been reduced.
"This shows that there is a gap in perception on crime reduction in our society," he said, without mentioning the actual number of respondents involved in the study.
Nur Jazlan said this when closing the "United Against Crime" carnival at Angsana Plaza in Johor Baru yesterday.
At a press conference later, the Pulai member of Parliament said, people should trust crime statistics issued by the police, more than information disseminated on crime in the social media.
"I hope the people will not easily be fooled. The information (on social media) have to be validated and compared with the real facts given by the police," he said.
Asked on why people would still not believe the declining crime rate, Nur Jazlan said it was because the social media had a huge impact on their daily lives.
Frost & Sullivan was appointed by the ministry to carry out studies and research relating to services provided by the security enforcement authorities, in 2013.
They were done in two phases. The first phase was completed at the end of 2013 and the second phase conducted from time to time according to the needs.
The results of the comprehensive studies will be used as guidelines in efforts to improve services through direct feedback from the public. – Bernama
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