KUALA LUMPUR: The Ministry of Tourism, Arts and Culture will work together with the Home Ministry (KDN) to resolve the issue of congestion at immigration counters at the Kuala Lumpur International Airport and KLIA2, says Datuk Seri Tiong King Sing.
The Minister of Tourism, Arts and Culture said immigration officers had visited the affected counters on Wednesday (March 1) and proposed plans to settle the problem.
"We will discuss details of the plans and proposals with KDN.
"Tourists entering our country should not be made to wait too long (to clear immigration)," he said after opening the UFI Asia-Pacific Conference 2023 hosted by the Malaysia Convention and Exhibition Bureau (MyCEB) here on Thursday (March 2).
On Monday (Feb 27), Home Minister Datuk Seri Saifuddin Nasution Ismail said in Parliament that travellers from low-risk countries namely Singapore, Brunei, New Zealand, Australia, Japan, South Korea, Saudi Arabia, Germany, the United States and the United Kingdom, could use the autogate facilities to clear immigration at KLIA and KLIA2.
This came following long queues that had led to complaints from travellers.
On another matter, Tiong said the Global Association of the Exhibition Industry’s (UFI) presence in Malaysia held a significant meaning for the country's tourism industry.
"As international travels are being restored to vibrancy, we will proactively support business events and activities that can attract high-yield delegates to Malaysia.
"I am excited to welcome the delegates of UFI to experience our country and recognise the great work between MyCEB and UFI," he said. - Bernama
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