The aerotrain service at KLIA has been temporarily suspended starting today due to safety reasons.
Malaysia Airports Holdings Berhad (MAHB) managing director Iskandar Mizal Mahmood said the decision was taken after an aerotrain broke down at about 3pm at KLIA yesterday, involving 114 passengers.
“Following the decision to suspend operations of the train until a period to be notified later, a total of 18 shuttle buses will be provided for the convenience of passengers.
“The buses will operate around the clock to pick up and drop off passengers from the departure hall to the satellite terminal,” Iskandar Mizal, who apologised for the inconvenience caused by yesterday’s incident, said at a press conference in KLIA today.
In the incident yesterday, an aerotrain stopped suddenly on the track, while another aerotrain that was supposed to retrieve the stranded passengers also experienced technical difficulties, forcing all 114 passengers to walk some 400m to the satellite terminal.
According to Iskandar Mizal, Monday’s incident was the second where passengers were forced to walk on the track following a technical problem with the train since operations began 25 years ago.
Video clips of the incident have been widely shared online.
He said appropriate assistance, including accommodation and flight tickets, had been given to 10 passengers who missed their flights due to yesterday’s incident.
In the meantime, Iskandar Mizal said service renewal works are expected to be completed within three years at a cost of RM700 million.
- Bernama
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