Godfather says ...

You go to the AirAsia website, and if you are not careful, you will -

1. Pay for baggage
2. Pay for seat allocation
3. Pay for travel insurance

These are designed so that you must click "cancel" and not the other way round. Then if you pay by credit card, they charge you a convenience fee. What convenience ? You go to their counter to pay cash, and the price you get is much higher than the internet price.

Then when you go to the airport, they charge you a fee to check in manually. Those who can't read, pay an extra RM 10 for the check in service. 

AirAsia has been misleading people for over 10 years. They are too big for this government to regulate.

Godfather

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Received the above comment for my previous posting'Australia nails 'extraordinary' AirAsia'.

The posting was about the Australian consumer watchdog, Australian Competition and Consumer Commission's lawsuit against AirAsia filed in the Federal Court in Melbourne.

The Commission claimed that fares sold on AirAsia's website failed to display the actual cost of traveling incurred by AirAsia passengers.

What Godfather says above rings the bell here in Malaysia. If it's true then heads must roll ... or is AirAsia somewhat special just because they 'help bring in the tourists'?

This could be our newly minted (MYCC) Malaysia Competition Commission's first BIGFISH.


p/s Tak kan MYCC tak berani kot!  ACCC's charge is very CLEAR.


- APANAMA