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Wednesday, May 20, 2015

Nando’s apologises for rude comment on customer’s receipt

The offensive receipt from the Nando's outlet in IOI City Mall. – Facebook pic, May 20, 2015.The offensive receipt from the Nando's outlet in IOI City Mall. – Facebook pic, May 20, 2015.The Nando's restaurant chain found itself in hot water after a staff member made a rude comment about a customer on a receipt.
Nando's, famed for its peri peri chicken, was forced to issue an apology after a picture of a receipt with the words "C**** customer" was widely shared on Facebook.
The word is a Hokkien term which many people consider to be highly offensive. The receipt was issued by Nando's IOI City Mall branch on May 17.
 "Dear friends of Nando's, this incident has ruffled all our feathers at Nando's and we do take matters like these very seriously.
"As of today, the staff in question has been officially terminated from employment.
"We thank all of you for your support and we apologise on behalf of our staff for any offence he may have caused anyone else," reads Nando's post on Facebook.
In a separate post, Nando's said the affected customer has accepted the company's apology.
"We feel really bad for such disrespectful behaviour from our crew member," the company added.
- TMI

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