YOURSAY | Given the run around just to get a shot

 

YOURSAY | ‘We cannot afford any more blunders... This is our last stop!’

Latest MySejahtera issue: Vanishing vaccine appointments

Malaysian Malaysian: "In the latest of a string of problems encountered by MySejahtera users, some have complained that vaccination appointments offered to them on the application have disappeared overnight.

“What's worse is that, for some, the vaccination appointments they were previously given could not be found after checking the National Immunisation Programme (NIP) website," Malaysiakini reported.

This is preposterous. Why is this happening? The rakyat are almost hamstrung, having to follow standard operating procedures (SOPs) that change constantly (not to mention silly), paying fines and getting arrested for "SOP offences".

They are constantly talked down to by the authorities, then told that people are not signing up or not showing up for vaccination dates, with the latest by the government saying that those not showing up might be fined - how are the rakyat supposed to keep checking and checking whether their appointment has gone missing?

People already are dealing with so much uncertainty and difficulty, it should not be their responsibility to monitor the app. Why are the people whose job it is to ensure a smooth vaccination process not doing it properly?

Why not work with opposition MPs and health professional bodies to sort things out?

Purple Occa 8200: Minister in charge of vaccination programme Khairy Jamaluddin, do you realise we are in a very critical crisis?

You need to find the most efficient, reliable and speedy system for the vaccination process to overcome this pandemic crisis at the shortest time possible.

Fantasising a high-tech system which needs time to test its effectiveness is not practical in the situation that we are in today. Further, the exorbitant cost that was incurred is very highly irresponsible, at a time when we need all available funds for a more life-saving course.

All you have to do is pass the vaccines to the 7,000 general practitioners and whatever hospitals or centres we have, let them do the registration process and update MySejahtera accordingly.

The vaccination process will flow smoothly and we will reach herd immunity in the shortest time.

If you lack knowledge in handling the vaccination process, listen to or get the experts to assist you. Otherwise, just leave.

Apa Nama: Khairy, you better hand over this job to someone better than you. It is becoming more disorganised now.

Last week, I was concerned that the vaccination programme is heading towards disarray and today this news confirmed my fear.

We cannot afford any more blunders. This is our last stop!

ScarletHornet9963: There is no point in pointing the finger at Khairy for MySejahtera’s many problems.

All one needs to do is to detail the kind of problem encountered and I am sure this will catch the attention of the people responsible for the app.

Sure, at this critical point of time with the daily number of Covid-19 infections and deaths at an all-time high, everyone wants to get inoculated fast. Even at the vaccination centre, one will be expected to spend around three hours to get it done.

I was at the Sunway Convention yesterday afternoon for my first shot and was surprised at seeing the huge crowd on arrival.

However, in spite of the big number of people lining up for vaccination, the flow from the beginning to the end was unexpectedly smooth and orderly. Hats off to the organiser.

Puffins: It’s not a matter of whether MySejahtera app creator KPISoft can implement the system faster than the others.

The government should base it on their background, testimonials from others who have used them, do a check and see if they are any issues with their product, any complaints from customers about their products and service.

Get an independent technology person to run through their product to see if it is workable and see if it can cater to the massive nationwide downloads.

It seems to me these people are incapable of doing the job and the government got sucked into it.

BrickBox: To add to the issues of MySejahtera, I received my first AstraZeneca dose on May 27 in Shah Alam.

I scanned all the QR codes during the process - all was fine up until the last bit where I had to click that I had completed the dose.

The link refused to accept my input. Some 24 hours later, the app showed that I had not completed my first dose of AstraZeneca and still showed the appointment date.

I emailed twice and called the hotline. The hotline staff seemed to be receiving various anomalies with the app. Will I ever receive my second dose appointment?

123jump: Keep it simple, Khairy. The MySejahtera app is breaking down under heavy use.

Just pass the vaccines to the hospital and clinics, both public and private. Anybody can go there and register and vaccinate themselves. The people who need it most, the elderly, are not IT savvy.

Ex-Wfw: I am still waiting for my vaccination appointment despite of the fact that I had registered for a while.

Yes, just check with the Malaysian Medical Council for a list of doctors in each district with the requirement that all people receiving the vaccine jabs will be posted to the central registration. Can't this be done?

Roi Kleptocrate: If children’s book author Enid Blyton was still around, she would have written a novel based on this MySejahtera issue titled "Mystery of the Missing Names". And it would be a worldwide bestseller.  - Mkini