PM Najib: UTC Ampangan incorporates the NRD, RTD and Immigration 1 Serve facility

SEREMBAN: The first 1 Serve counter which incorporates Road Transport Department (RTD), National Registration Department (NRD) and Immigration Department at the state's Urban Transformation Center (UTC) was officially unveiled today.

Prime Minister Datuk Seri Najib Razak said the counter was provided to facilitate the public in getting the services from the three departments in one place.

"This is the new variation introduced for Negri Sembilan UTC. This reflects the government's concern towards the public's needs," he said.

He said, as of Oct this year, UTC has recorded a total of 54 million visitors nationwide, who have benefited from the services provided at the centre since 2012.

"The overwhelming response was enough an indication that the services, introduced under the Government Transformation Programme has proven to be a success.

"The UTC has been described by the people as the best services provider devised by the government. There is no country in the world which has a facility like Malaysia's UTC, which provides various government and private agencies' services under one roof, operating seven days a week until 10pm," he said.

"UTC is only the beginning. Many more transformation plans such as the High Speed Rail and the Malaysian Vision Valley projects will soon see more drastic changes in the state, as the result of the transformation," he said during the launch of Negri Sembilan's first ever UTC at Plaza Angsana Ampangan, here today.

Also present was Menteri Besar Datuk Seri Mohamad Hasan.

The state's UTC houses 20 Federal, State government and private agencies offices.

Najib said, the construction of the UTC had taken into account three key criterias namely construction with minimal cost, providing maximum impact and completion in a short period of time.

He said the state's UTC project at UDA Holdings Berhad (UDA) building only involved a total cost of RM34.2 million as it didn't require the construction of a new building, allowing the government to save more than RM100 million.

Also in his speech, Najib announced that the federal government has approved the construction of a pedestrian bridge project at UTC as well as a public hall in Ampangan. -nst