Siakap shocker: Langkawi restaurant told to explain

 

A restaurant has been asked to explain after a customer complained about an alleged RM1,196.80 bill for ‘siakap’ (sea bass).

PETALING JAYA: A seafood restaurant in Langkawi has been slapped with a notice from the authorities over a customer’s complaint of being charged RM1,196.80 for a dish of ‘siakap’ (sea bass).

The action comes after a customer’s online rant about the bill, allegedly an eye-watering RM1,759.50, for a meal for seven people. The bill was said to have included RM1,196.80 for the fish weighing 7.48kg.

The customer said he was shocked when he saw the bill. However, the restaurant owner said she informed the customer about the price of RM16 per 100gm for the fish.

Harian Metro reported today that the domestic trade and consumer affairs ministry has issued a notice to the restaurant under the Price Control and Anti-Profiteering Act. The restaurant has five days to respond.

“We will give them five days to explain several matters pertaining to the cost of the fish and other food sold at the restaurant,” said the ministry’s Kedah enforcement chief Mohd Shahran Mohd Arshad.

“At this point in time we cannot say (if the restaurant) is in the wrong or not. Once we receive their response we will carry out a detailed analysis of their costs to determine whether there was an unreasonable increase in prices.”

He also urged consumers who had any complaints with restaurants to lodge complaints directly to the ministry instead of posting about them on social media, saying this will help speed up the investigation process. - FMT