MRT disruption causes congestion at Bukit Bintang station

 

The situation at Bangsar LRT station. Pic Courtesy of AJ

KUALA LUMPUR: Congestion at the Bukit Bintang MRT station eased tonight after a surge in passenger numbers disrupted the flow of commuters on the Kajang Line around 8pm.

Rapid KL said in an update at 11pm that passenger movement at the station had returned to normal.

"We will continue to monitor the situation from time to time," it said in a statement, without elaborating on the cause of the congestion.

The congestion was also believed to have affected commuters at other stations, including Bangsar LRT station, where many passengers were left waiting.

A commuter, who wished to be known as AJ, said he had to wait for almost an hour at Bangsar LRT station while trying to get home to Meru, Klang.

AJ said station management had announced that trains had to be operated manually, slowing down services and resulting in more passengers waiting on the platform.

"The situation is still very crowded at Bangsar station and I have already missed 10 trains because I could not squeeze my way in.

"The frequency of trains appears to have returned to normal, with trains arriving every two minutes, but every train that arrives is packed with passengers," he said when contacted.

AJ expressed frustration over the recurring service disruptions and urged the rail operator to take proactive measures to address the issue.

He also called on the operator to take the problem seriously and avoid being complacent in dealing with recurring service disruptions. - NST