Sarawak to integrate taxi meter function into e-hailing apps

 

The Sarawak CVLB said e-hailing companies have agreed to implement the feature, marking a major step forward in modernising the state’s taxi industry. (Bernama pic)

PETALING JAYA: 

The Sarawak Commercial Vehicle Licensing Board (CVLB) is working with e-hailing operators to integrate a taxi meter function into their apps, aiming to modernise the state’s taxi industry and ensure fair pricing for all passengers.

Sarawak CVLB chairman Michael Kong said the initiative involves major e-hailing platforms such as Grab, MyCar, Maxim, and AirAsia Rides, according to The Borneo Post.

“This will allow taxi drivers to operate through a regulated, transparent and technology-driven platform while benefitting from fair pricing mechanisms, access to a larger customer base, (and) a more structured, modern and strong support system from the e-hailing operators,” Kong was quoted as saying in a statement today.

He said the e-hailing companies have agreed to implement the feature, marking a major step forward in modernising the state’s taxi industry.

Kong also said the lack of taxi meter usage has been a major issue in Sarawak’s public transport sector, leading to overcharging and eroding public confidence.

“If we want to improve our tourism industry and public transport ecosystem, we must restore confidence in taxis by ensuring fair, transparent and competitive pricing,” he said.

Although taxi meters are mandatory, he noted that many drivers have raised concerns about the high installation and maintenance costs.

“Currently, there is only one service centre in Sarawak for taxi meters, making maintenance cumbersome and inconvenient,” he said.

Kong said Sarawak CVLB will work closely with taxi drivers to ensure a smooth transition to the new system.

He said the board is committed to restoring the credibility of taxis, boosting public confidence, and ensuring that both tourists and local people benefit from a fair, efficient, and transparent taxi service. - FMT