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Tuesday, October 29, 2019

Glitch in 21-year-old system to blame for KLIA disruption, says Loke

Travellers seek information during the systems disruption at KLIA in August. (Bernama pic)
KUALA LUMPUR: Transport Minister Loke Siew Fook told the Dewan Rakyat today that the system disruption at KLIA in August which caused long queues and flight delays was due to malfunctions in the 21-year-old Core Network Switches (CNS) system.
He said a probe by a committee set up to investigate the incident found that the system had been in use since KLIA began operations in 1998.
“It was never changed,” he added. “The core switches connect the entire network system at KLIA.”
He was responding to Latiff Ahmad (PH-Mersing), who asked if the disruption was due to sabotage.
Loke said the CNS failure had crippled the Total Airport Management System which affected several other systems including flight information display, baggage handling and immigration.
This in turn caused a delay in flights, cancellations and a hold-up in baggage delivery.
Loke said the probe found no evidence of a cyberattack.
“The police are also investigating whether there were any elements of sabotage,” he added. - FMT

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