Messages circulating on social media on disruption of online/Internet banking and Automated Teller Machine (ATM) services due to ransomware attacks, are not true, said the Association of Banks in Malaysia (ABM).
The association said member banks that offered online/Internet banking and ATM services have confirmed that these services were operating as usual.
"While some ATMs around the country may experience occasional downtime during this period, such unavailability of ATM services were merely due to normal maintenance issues, such as machine replenishment requirements or routine system management," it said in a statement today.
ABM said the commercial banking industry viewed cyber security matters seriously and had always been vigilant in managing risks relating to the same.
Efforts were continuously made to ensure that appropriate control measures and best practices involving robust check and balance mechanisms with timely transaction monitoring were in place, it added.
Meanwhile, the Association of Islamic Banking Institutions Malaysia (AIBIM) said all electronic banking channels including online banking and ATM were under control from the ransomware cyber attack and was functioning as usual.
It said AIBIM institution members' viewed the cyber security matter seriously and were constantly monitoring related risks to ensure proper monitoring and controls according to best practices.
"We advise the public not to open any suspicious links when transacting online to avoid any untoward incidence," it added.
- Bernama
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