Patience is
a virtue, and there is a reason - it is a tough skill to master.
Imagine, for instance, that you are
waiting for someone to finish compiling a report that you need for a meeting.
You are already late, you can feel your body getting tense, and you are
starting to get angry. Suddenly, you lose your temper and yell at the person
for putting you behind schedule. You can tell that they are shocked and upset
by your outburst, but you cannot help it.
We are likely to lose our patience
occasionally. But doing so frequently or inappropriately can harm your
reputation, damage your relationships, increase stress, or escalate a difficult
situation.
What Is Patience?
Patience is the ability to stay
calm while you are waiting for an outcome that you need or want.
Patience comes in three main varieties: interpersonal patience, life hardship
patience, and daily hassles patience.
1. Interpersonal Patience
Interpersonal patience is patience
with other people, their demands and their failings.
You may consider some people to be
slow learners, hard to understand, or even downright unreasonable. Or, they may
have bad habits that drive you crazy. But losing your patience with them will
be of no benefit, and it may make matters worse.
Patience and understanding toward
others are essential when you are coaching a new staff, or when you are delegating
tasks. It is also a huge help in dealing with difficult co-workers or managers,
and it is central to high-quality customer service.
This type of patience is active.
Listening skills and empathy are vital, and, when you are dealing with
difficult people, you need the self-awareness and emotional
intelligence to understand how your words and actions affect the
situation. You cannot just wait it out and hope for the best.
2. Life Hardship Patience
We could use the term perseverance
to sum up life hardship patience. It can mean having the patience to overcome a
serious setback in life, like waiting long term for the outcome of a lawsuit,
or for medical treatment. But it can also include your ability to work toward a
long-term goal - whether it is professional, such as a promotion, or personal,
like getting fit or saving for a vacation.
Whatever the obstacle you have to overcome, it will likely require
determination and focus to achieve.
And you will need to keep your emotions under control throughout the journey.
These emotions can range from eagerness to get it done, to anger at the
frustrations you encounter along the way - which can cause you to become
demotivated.
3. Daily Hassles Patience
Sometimes you need patience to deal
with circumstances that are beyond your control. These are your "life
hassles." Something as trivial as getting stuck in a traffic line, for
instance, or waiting for a computer program to load.
You also need patience to get
through those dull but unavoidable day-to-day tasks that do not necessarily
contribute to your personal goals. The ability to maintain self-discipline, and
give a job – no matter how mundane – the attention to detail it needs, is a
hallmark of patience.
People who can stay calm in the
face of these constant, petty frustrations are likely to be more empathic, more
equitable, and suffer less from depression.
The Benefits and Risks of Patience
In general, being patient means
that you are more likely viewed positively by your co-workers and managers (and
your family and friends). You will likely be a better team worker, and be more
focused and productive.
If you are often impatient, people
may see you as arrogant, insensitive and impulsive. Co-workers may think that
you are a poor decision maker, because you make snap judgments or interrupt
people. If you get a reputation for having poor people skills and a bad temper,
others may even deliberately avoid working with you. As a result, not
surprisingly, impatient people will unlikely be top of the list for promotion.
Of course, being patient does not
mean you should be a "pushover." Far from it. Sometimes it is alright
to show your displeasure when people keep you waiting unnecessarily. So, ensure
that you establish strong boundaries. But, be sure that you are polite and
assertive, never angry and aggressive.
Strategies To Improve Your Patience
Pause and Breathe
If you use
the time you need to wait to take a few deep breaths, your nervous system will
slow down instead of speed up. In some situations, by the time you have taken
10 deep breaths, your wait will be over. In others, these breaths will help to
center you and invite a calmer reaction to the wait.
Stop Resisting
Have you
ever noticed that when you meet an unplanned inconvenience or challenge with
resistance, you are really thrown off – and your mood can turn sour and heavy?
Everything becomes about overcoming and removing the challenge when you resist
it.
On the
other hand, when you meet an unplanned inconvenience or challenge with
calmness, your mood remains steady and patient. This is the power
in responding, rather than reacting to unwelcome circumstances. Most
often, it is not external circumstances that make you upset, it is your
reaction to those external circumstances that causes the greater dose of stress
in life.
How do you
control this when you are at risk for getting impatient? The trick here is
to reduce resisting experiences that come your way, where you are unable to
affect change. Practicing acceptance does not necessarily
mean you like, want, support, or endorse everything you cross paths with.
Rather, it means you are choosing to allow it to be there without resistance,
when you cannot change it anyway.
In this
way, practicing patience is to practice making your default reaction to accept
what is with openness, rather than resist it. This does not mean you have to
welcome the situation with open arms and enthusiasm - it just means that you
avoid resisting it and let it happen within a neutral attitude.
Acknowledge the Effects of Impatience
In the
moment, notice what is making you impatient and ask yourself:
- Do I have control
over the situation? If not, what do I have control over in this moment?
- Is the feeling of
impatience helping or exacerbating the impact of the situation?
- What emotion or
mood would be more helpful, instead of the impatience?
Look for the Silver Lining or Lesson
Get curious
about the particular moment you are in. Is there anything about the challenging
or inconvenient situation that may land a positive impact on your life? Is
there anything positive that was not available to you before - and now is - now
that this challenge has presented itself?
This may
include meeting someone new, discovering a new coffeeshop, or having the
opportunity to practice patience and exercise those muscles.
Use the Extra Time Wisely
Now that
you have extra time in this moment, what will you do with it? Instead of
focusing on the thing that is in your way, or the thing you are after, focus on
something else you normally do not have time for.
After all,
how often do you find yourself with “extra time?” Probably not very often. Use
that time to meditate, read an article, listen to a podcast, text something
nice to a loved one, or practice gratitude.
Try a Mini Meditation
Take a
time-out and practice a short meditation to help you calm any frustration or
anger that may result from the situation you are in.
Befriend the Situation
Assume that
the obstacle before you was put in your way because you needed to slow down and
take a break.
Watch your
impulse to perceive the challenge before you as unfair or as bad timing.
Instead, shake off any anger or frustration and take this as a cue that an old
friend is reminding you that you need a moment to slow down and reset.
If you
shift your thinking about the meaning of the obstacle, you will wind up
arriving wherever you are headed with a calmer, clearer mind and attitude.
Getting
better at being patient will make your life (and the lives of those around you)
easier and ultimately will make you a happier person. After all - adversity
would not be going away anytime soon – it is part of the human experience and
you cannot escape it. So, you may as well learn to improve your patience and
calmly endure the setbacks, difficulties, and the unwelcome roadblocks along
the way.
As usual,
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