Shortage is due to damage to the machine that prints serial numbers and security features on the discs, says Road Transport Department.
PUTRAJAYA: The Road Transport Department (RTD) has assured the public that the shortage of Motor Vehicle Licence (MVL) discs is being addressed.
“As such, the public can renew their MVLs at RTD branches and its agents such as Pos Malaysia and MyEG,” said the RTD in a statement today.
“The supplier rushed 20,000 pieces of MVL discs to the Selangor RTD office to address the shortage while another 20,000 pieces were sent to the Kuala Lumpur RTD and RTD offices in other states.
“Some 40,000 pieces were sent to Pos Malaysia while another 5,000 pieces were sent to MyEG.”
The RTD headquarters issued the statement following complaints by the public that a shortage prevented the Selangor RTD office from issuing MVL discs from 10am to 12 noon recently.
“The initiative and recovery plan undertaken by the supplier will make available some 50,000 discs daily and the situation will return to normal.
“The shortage was due to damage to the machine that prints serial numbers and security features on the discs. Damage to the main component requires expertise from overseas (principal) to repair it.
“As a result, the discs could not be printed and the supplier could not supply them to the RTD headquarters,” said the statement.
The RTD headquarters has directed the supplier to submit a detailed report on the matter. -FMT
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